Help Centre


Sofa Upholstery Customisation

Our upholstery customisation program makes it easy to create a space that’s distinctly yours. Whether you’re looking to add colour or texture to your favourite sofa style or need an armchair or dining chair in a heavy duty commercial grade fabric, you’re in the right place.

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Modular Sofas

Modular and sectional sofas provide great versatility as you can customise the mix of components to suit your living room’s scale, shape and seating needs.

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Rug Placement Guide

From creating warmth and texture to making a statement, a beautiful well-proportioned rug can effortlessly define a zone and tie a room together. Once you know the location, a decision on size, material and colour can follow. Here are some simple tips and layouts to help you choose the right rug size for your space.

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Sofa Cushion Profiles

GlobeWest sofas are designed with a range of cushion profiles to suit all comfort levels - soft, medium and firm. Use this document to help find your perfect sofa from our latest Collections.

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Product Care

Your furniture may require different levels of care depending on the environment in which it is used. Please see product care information & specific material care instructions below.

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Outdoor Technical Specifications

GlobeWest's premium quality furniture merges style with scientifically developed technologies for true durability in harsh climates. The technologies integrated into each collection are outlined in the document below.

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How to Measure for Delivery

To ensure your new purchases arrive in beautiful condition, GlobeWest uses furniture transport specialists, but to ensure a successful delivery and (where requested) installation, they also need your help! Use this step by step measuring guide to check the furniture you choose will fit into your house or apartment.

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Rug Selection Guide

Rugs can have a significant impact on the way a room feels and functions. It is important to consider material, size, colour and shape before purchasing and styling a new rug for your space. When picking the material, think about the final location of the rug and what kind of foot traffic it will see. To help you choose the right rug for your home, please follow the Rug Selection Guide.

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Contact Us

We’d love to help you! Visit us or contact your local GlobeWest team if you have any enquiries. We also welcome your feedback to assist with our continued improvement. 

Talk to us on Live Chat

We are available via Live Chat to help with your query from Monday - Friday, 9am-5pm AEST.