Spare Part Request Form

Help Centre

Request a Spare Part

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Please complete the form below to resolve a product quality issue or request a spare part. This will lodge a case with our Claims department for priority follow up.

Contact details

name

Email address

Contact number

Where do we send the spare part?

Street address

Suburb

State

Post Code

Country

Tell us about the issue

Product name / SKU

Detailed description of Spare part

Product photo

Please upload a photo of the spare part required and a photo of the product. Several photos and/or a video* may be necessary. If the item has a fault please include a photo with a tape measure or some common object for perspective as well as a photo showing the entire item rather than just a close up.

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Help Centre

Request a Spare Part

Contact details

Where do we send the spare part?

Tell us about the issue

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