Help Centre

General

Who can purchase from GlobeWest?

  • General Public 

    GlobeWest product can be purchased via Retail Stockists and Design Professionals. You can also browse our website, select your products and transact on the site directly. Any transaction on the site will be linked back to one of our Referred Designer or Stockist partners.
  • Trade Customer 

    If you are a design professional or retailer where furniture specification, sales or rental is a primary part of your business, you are eligible to apply for a trade account, click here. If you are already a registered trade customer, log into your account here and create quotes, orders and access other trade-only benefits. 

I specify/ sell furniture, how do I register for trade?

  • Trade Customer 

    If you are a retailer of furniture and homeware products, commercial or design professional, please apply here. Once you’ve had a chance to complete & submit the online form, we will review your request and be in touch within 24 hours. If we require further information, we will contact you via phone or email.

I’ve forgotten my password; how do I log back into my online registration?

  • Trade Customer & General Public

    On the home page of our website, just under the login section is the forgot my password link. Click on this link and enter your email address, this will send a new password straight to your email.

Can I sell these products online?

  • Trade Customer 

    No products can be sold online without written approval of GlobeWest. To learn more about becoming a stockist, please contact the State Manager of your local showroom.

Do you have fabric samples/ how do I get swatch or sample?

  • Trade Customer 

    A trade customer can select up to 5 samples to be posted. Samples are a wonderful way to touch and feel the product, and review a colour correct swatch. For all products that have a swatch available (fabric and timber), request a swatch button on the relevant product page. These swatches will be sent to the address you request, and help with the specifying process. Enjoy!

Where can I find the product dimensions and information?

  • Trade Customer & General Public 

    We have noted the product dimension in each individual product page. With regards to internal dimensions & seat heights, please expand the specifications section for these details. If any details are not shown, please contact our Melbourne head office or your local showroom for further assistance.

Do you offer interior design services?

  • Trade Customer & General Public 

    Whilst our showroom consultants are design trained and can give you suggestions from our collection if you need design advice, we can connect you with a design professional. Head to our Find a Designer section.
  1. Who can purchase from GlobeWest? General Public GlobeWest product can be purchased via Retail Stockists and Design Professionals. You can also browse our website, select your products and transact on the site directly. Any transaction on the site will be linked back to one of our Referred Designer or Stockist partners. Trade ...
  2. I specify/ sell furniture, how do I register for trade? If you are a retailer of furniture and homeware products, commercial or design professional, please apply here. Once you’ve had a chance to complete & submit the online form, we will review your request and be in touch within 24 hours. If we require further information, we will contact you ...
  3. Do you have fabric samples/ how do I get a swatch or sample? A trade customer can select up to 5 samples to be posted. Samples are a wonderful way to touch and feel the product, and review a colour correct swatch. For all products that have a swatch available (fabric and timber), request a swatch button on the relevant product page. These swatches will be ...
  4. Can I sell these products online? No products can be sold online without written approval of GlobeWest. To learn more about becoming a stockist, please contact the State Manager of your local showroom.

Contact Us

We’d love to help you! Visit us or contact your local GlobeWest team if you have any enquiries. We also welcome your feedback to assist with our continued improvement. 

Talk to us on Live Chat

We are available via Live Chat to help with your query from Monday - Friday, 9am-5pm AEST.