Are you passionate about sales while delivering a client centric experience striving for excellence?

GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. We are looking to employ a casual to work in our Clearance Outlet which stocks seconds, samples, returns and ex-showroom stock. 

The Opportunity

This exciting casual opportunity is based at Springvale reporting to our Outlet Retail Manager and will be responsible for the customer service and sales of both general public and our design professionals who shop in our outlet store. We are looking for someone approximately 15 hours/week.

Key Responsibilities:

• Meet & greet customers that come into the outlet providing a professional sales experience
• Develop trust and deliver excellence in client service through the entire client service experience
• Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained
• Provide Excellent Customer Service
• Assisting with online orders, stock replenishment
• Assist the manager with the day-to-day operation of the store
• Maintain spectacular visual merchandising and store presentation standards
• Assist with achieving store budgets
• Work with warehouse staff to ensure timely customer delivery

The Successful Candidate

Skills & Experience:

• Previous experience in a retail environment & merchandising
• Someone who has a passion for customer service and working in a sales environment
• The ability to work well in a fast-paced team environment
• Strong Interpersonal and communication skills
• Honesty and reliability
• Experience with stock handling and merchandising
• Furniture products and technical knowledge would be an advantage
• Must be available on Saturdays

What can GlobeWest offer you

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
• Regular business updates
• Competitive remuneration offered commensurate with experience
• Appealing employee discount offered on beautiful product
• Active social committee

Direct candidates only. Must have the right to work in Australia

Are you passionate about sales while delivering a client centric experience striving for excellence? 

GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. We are focused on building a long term, sustainable business and achieving a leading position in the market. To support this growth, we are looking to appoint a Full-time Showroom Sales Consultant who will work collaboratively with internal and external stakeholders to achieve and exceed sales goals.

The Role 

This exciting part-time opportunity (4 Days per Week including Saturday) will support the Sydney sales team as they continue to deliver exceptional furniture, and homeware needs to clients Australia wide. If you are proactive and able to multi task you would be a suitable cultural fit for our fast- paced Sydney showroom. You will work with clients who are seeking expert advice on tailored solutions for homes and or projects. 

Key Responsibilities

• Maintain a high standard of showroom presentation that showcase our contemporary products 
• Meet & greet clients that come into the showroom providing a professional sales experience 
• Develop trust and deliver excellence in client service through the entire client service experience 
• Being client centric you will walk the client through their options while understanding and meeting their needs 
• Create amazing outcomes for clients with your design and creative flair delivering the best possible experience 
• Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained 

About You

• Interior Design qualification and experience required
• Must be able to work Saturdays
• Have previous experience in a similar sales role (retail experience preferred)
• Sales and results orientated with proven experience in meeting KPI’s
• Have excellent communication skills and computer literacy
• Previous furniture industry experience is required
• Proactive and motivated. You are confident, have a flair for style and have excellent interpersonal skills
• You are able to create and deliver design advice & solutions
• Strong administrative and computer skills (MSWord, Outlook, Powerpoint and Excel)

 What can GlobeWest Offer you

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and Friendly culture with team focus
• Wellness Initiatives – flu shots, Employee Assistance Program
• Regular business updates from our Senior Management Team
• Competitive remuneration offered commensurate with experience
• Appealing staff discount offered on beautiful product

Direct candidates only. Must have the right to work in Australia

If this sounds like a role that would suit your style and background, please apply

About Us

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

The opportunity

Are you passionate about business development and building relationships? Reporting to the Regional Business Development Manager your role will provide essential support in the successful implementation of the Sales Plan, and you will work closely with the Business Development Managers (BDM’s).

The position of Business Development Coordinator is a multi-function role with a focus on developing existing business via face to face, phone and email client communication along with prospecting for new business, primarily via phone calls and emails. The role also involves assisting BDMs with sales functions such as preparation of quotes, development of mood boards, assistance with tenders, preparation of presentations, and any other functions that is part of the sales process.

We are seeking a proactive and dynamic telephone-based Business Development Coordinator with experience in administration, lead generation and appointment setting to join our team and contribute to our growth and success.

About the role

Based in Brisbane, the Business Development Coordinator will work collaboratively working closely with internal and external stakeholders. You will:

• Provide administration support to our QLD BDM team
• Complete quotes, tenders, mood boards & presentations as required
• Provide support to BDM’s as clients attend the Brisbane Showroom
• Contact our client database by phone and book appointments for BDM’s
• Focus on lost customers and downward trading customers across the BDM database
• Reactivate inactive customers and reintroduce GlobeWest as a key furniture supplier
• Meets (exceeds) assigned budgets for calls and converted meetings
• Research and identify market opportunities as set out by BDM’s
• Proactively assesses, clarify, and validate clients needs on an ongoing basis
• Determine present and future needs and propose suitable products to maintain and grow revenue
• Internal collaboration with the product team on commercial projects
• Maintain sales materials and current product knowledge
• Keep accurate records of phone-based interactions and sales activities via our CRM
• Provide weekly and monthly reports
• Meet monthly phone and appointment KPI’s

About you:

• Proven experience in phone-based sales and customer service 
• Strong communication and negotiation skills
• Ability to build and maintain relationships with clients over the phone
• Ability to work well with a team and eager to maintain high levels of customer experience
• Demonstrated problem solving skills 
• Proven administration skills and the ability to work in a fast-paced environment supporting many stakeholders and meeting deadlines
• Successfully meeting of KPI’s

What can GlobeWest offer you

• Appealing staff discount offered on beautiful product
• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program
• Regular business updates
• Competitive remuneration offered commensurate with experience

GlobeWest is proud to be a diverse and Equal Employment Opportunity Employer

Direct candidates only. Must have the right to work in Australia

Only shortlisted candidates will be contacted  

About Us

A leading supplier to the Australian Interiors Industry since 2004, GlobeWest design, import, and wholesale stunning, on-trend contemporary furniture and homewares catering to residential and commercial spaces. With a commitment to building a sustainable, long-term business, we strive to achieve and maintain a leading position in the market.

The Opportunity

We’re seeking a Customer Service & After Sales Coordinator to join our Customer Support team. This role is weighted 80% customer service and 20% after‑sales, supporting customers throughout the full order lifecycle while also managing post‑delivery enquiries and claims.

Reporting to the Customer Service Manager, you’ll play a key role in ensuring orders are processed accurately, issues are resolved efficiently, and customers feel informed and supported from start to finish.

Key Responsibilities

• Process customer orders accurately, including stock codes, colours, freight and delivery details
• Manage orders from entry through to invoicing and dispatch
• Assist with stock checks, quotations, reselections and revisions
• Communicate order status, lead times and delivery ETAs to customers
• Follow up deposits, balances and account requirements
• Liaise with warehouse, logistics, sales and internal teams to ensure smooth fulfilment
• Deliver professional, responsive service via phone, email and live chat
• Manage level‑one customer claims and product issues
• Assess and coordinate appropriate resolutions (replacement, repair or credit)
• Work closely with warehouse, QC, technicians and freight providers
• Maintain accurate case notes, documentation and follow‑ups

About You

You’re detail‑oriented, customer‑focused and thrive in a fast‑paced, team environment. You enjoy problem‑solving, take pride in your communication, and understand the importance of delivering a premium customer experience.

You’ll also bring:

• Previous experience in customer service, internal sales or after‑sales support
• Strong organisational skills and attention to detail
• Highly developed written and verbal communication skills
• A calm, solutions‑focused approach when handling customer issues
• Confidence working across systems and managing high volumes of orders or enquiries, Zendesk or Netsuite experience desirable but not essential

What GlobeWest Can Offer You

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Flexible working arrangement, understanding of work life balance
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
• Regular business updates
• Competitive remuneration offered commensurate with experience
• Appealing employee discount offered on beautiful product
• Active social committee

If you’re passionate about customer service and enjoy being part of a business where quality, detail and relationships matter, we’d love to hear from you.

Apply now and help us deliver exceptional outcomes for our customers.

Lead. Build. Innovate. Scale

A leading supplier to the Australian Interiors Industry since 2004, GlobeWest creates on-trend contemporary furniture and homewares for residential and commercial spaces. With ambitious growth plans we are investing in technology, AI, and digital capability to power the next phase of our journey. We are seeking a hands-on IT Manager, a developer turned leader who still loves building, improving and innovating. 

This is more than an IT management role.

You will lead our technology strategy while remaining close to the technical heartbeat of the business. You’ll guide a capable team of two Developers and one IT Support specialist, while personally contributing to development, system improvements and AI-driven innovation.

You’ll play a critical role in shaping how technology enables growth, efficiency and smarter decision-making across the organisation.

You will:

• Oversee the organisation’s infrastructure, systems, and applications, ensuring smooth operation and scalability
• Shape and execute the technology roadmap, driving digital transformation and AI adoption
• Lead IT and AI projects from planning to delivery, defining scope, timelines, budgets and risk strategies
• Ensure cybersecurity, compliance, and data protection standards are met
• Manage vendors and technology partners to support business goals
• Coach and mentor the IT team, building capability and a high-performance culture
• Identify and implement AI tools that improve workflows, reporting and customer experience
• Stay ahead of emerging technologies and translate them into practical business solutions
• Provide hands-on technical leadership including development in JavaScript and HTML, code review, system integration and automation initiatives

Who you are:

• A developer by background who has stepped into leadership
• Able to translate complex IT concepts and jargon into plain English so individuals, teams and non-technical stakeholders understand, feel confident and can act with clarity
• Commercially aware and growth-minded
• Curious and proactive about AI and automation opportunities
• A people-first leader who builds trust, capability and culture 

Qualifications and Experience:

• IT or Business degree, or equivalent business experience with a minimum of 5 years in software development
• Hands-on experience as a software developer, particularly in JavaScript and HTML
• Previous NetSuite development experience is highly advantageous
• Project Management experience leading IT projects from planning through delivery
• Proven experience leading a small team, with at least 2 years in an IT management
• Calm, pragmatic, and solutions-oriented

Why GlobeWest:

• Growth-focused organisation investing in technology
• Real opportunity to shape AI strategy from the ground up
• A collaborative and forward-thinking environment
• A role where your ideas won’t just be heard, they will be implemented
• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Flexible working arrangement, understanding of work life balance
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
• Regular business updates
• Competitive remuneration offered commensurate with experience
• Appealing employee discount offered on beautiful product 

If you are ready to combine hands-on technical depth with leadership and AI innovation, we would love to hear from you.

About Us:
A leading supplier to the Australian Interiors Industry since 2004, GlobeWest design, import, and wholesale stunning, on-trend contemporary furniture and homewares catering to residential and commercial spaces. With a commitment to building a sustainable, long-term business, we strive to achieve and maintain a leading position in the market.

The Opportunity:
We are seeking a dynamic and experienced full-time Product Manager to join our team as we prepare for growth. This role offers the chance to take ownership of category management across indoor and outdoor furniture, homewares, or lighting, depending on your expertise.

Your key responsibilities will include sourcing, developing product briefs, pricing, sales analysis, margin management, forecasting, stock management, and driving product innovation. You will also play a vital role in managing key relationships with external partners to ensure stability and foster growth for our products in the market.

Key Responsibilities:

• Collaborate with Design and Marketing teams to develop new product lines that drive growth through category management and range optimization
• Analyse data and trends to make informed decisions and recommendations for the collection's evolution, tailored to both residential and commercial projects
• Conduct category planning reviews of collections by category, product type, material, customer and supplier
• Manage supplier quotations, complete costings, and oversee re-costing of existing ranges to achieve profitability and stock turn KPIs
• Maintain visual range boards 
• Prepare seasonal and monthly product forecasts in consultation with planning
• Participate in global and local sourcing trips and attend industry trade fairs.
• Maintain and update the website with new products, changes, and discontinued styles
• Manage the full product lifecycle with a focus on enhancing the customer experience

About You:

You bring at least 5 years of product management experience, ideally from an organisation with a strong focus on category management. A tertiary qualification in Business, Marketing or a related field, combined with strong commercial acumen, equips you to analyse and interpret data effectively particularly in relation to sales, margins and market share.

Experience in furniture or homewares is a distinct advantage, and your customer-focused approach sets you apart. You're a collaborative team player with exceptional verbal and written communication skills, capable of building strong relationships with both internal and external stakeholders.

Proficiency in MS Word, Excel, PowerPoint, and Outlook is essential, as is your ability to develop and manage fiscal plans by category, leveraging your sharp numerical and analytical skills.

What GlobeWest Can Offer You:

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Flexible working arrangement, understanding of work life balance
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
• Regular business updates
• Competitive remuneration offered commensurate with experience
• Appealing employee discount offered on beautiful product
• Active social committee

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market. 

Are you passionate about business development and building relationships? Reporting to the Regional Business Development Manager your role will provide essential support in the successful implementation of the Sales Plan, and you will work closely with the Business Development Managers (BDM’s). 

The position of BDM Co-ordinator is a multi-function role with a focus on developing existing business via face to face, phone and email client communication along with prospecting for new business, primarily via phone calls and emails. The role also involves assisting BDMs with sales functions such as preparation of quotes, development of mood boards, assistance with tenders, preparation of presentations, and any other functions that is part of the sales process.

We are seeking a proactive and dynamic telephone-based Business Development Coordinator with experience in administration, lead generation and appointment setting to join our team and contribute to our growth and success.

About The Role

Based in Brisbane the Business Development Coordinator will work collaboratively working closely with internal and external stakeholders. You will:

• Provide administration support to our QLD BDM team
• Complete quotes, tenders, mood boards & presentations as required
• Provide support to BDM’s as clients attend the Brisbane Showroom
• Contact our client database by phone and book appointments for BDM’s 
• Focus on lost customers and downward trading customers across the BDM database
• Reactivate inactive customers and reintroduce GlobeWest as a key furniture supplier
• Meets (exceeds) assigned budgets for calls and converted meetings
• Research and identify market opportunities as set out by BDM’s
• Proactively assesses, clarify, and validate clients needs on an ongoing basis
• Determine present and future needs and propose suitable products to maintain and grow revenue
• Internal collaboration with the product team on commercial projects
• Maintain sales materials and current product knowledge
• Keep accurate records of phone-based interactions and sales activities via our CRM
• Provide weekly and monthly reports
• Meet monthly phone and appointment KPI’s 

About You

• Proven experience in phone-based sales and customer service 
• Strong communication and negotiation skills
• Ability to build and maintain relationships with clients over the phone
• Ability to work well with a team and eager to maintain high levels of customer experience
• Demonstrated problem solving skills 
• Proven administration skills and the ability to work in a fast-paced environment supporting many stakeholders and meeting deadlines
• Successfully meeting of KPI’s

What Can GlobeWest Offer You

• Appealing staff discount offered on beautiful product
• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program
• Regular business updates 
• Competitive remuneration offered commensurate with experience

GlobeWest is proud to be a diverse and Equal Employment Opportunity Employer. Direct candidates only. Must have the right to work in Australia. Only shortlisted candidates will be contacted

If you are proactive and love working with a dynamic team of passionate people, then GlobeWest could be a great fit for you. GlobeWest is at the forefront of designing, importing and wholesaling beautiful and 'on trend' contemporary furniture and homewares. We are focused on building a long term, sustainable business and achieving a leading position in the market. To support this growth, we are looking to appoint an Assistant Product Manager who will work collaboratively with internal and external stakeholders to achieve and exceed our goals.

The Role:

The role of Assistant Product Manager is primarily to provide administrative support in delivering successful product launches to a high standard by meeting deadlines & delivering to the company's critical path. Reporting to the Product Manager you will assist in all aspects of product set up, costing support, swatch ordering, and item master maintenance and image management. This role will also manage the processing and resolution of any product claims.

As the Assistant Product Manager, you will be responsible for:

• Set up of new products and preparation of costings
• Ensuring all data entry information is accurate, up to date & maintained
• Managing product photo shoots
• Product image asset management to ensure they are correctly labelled and filed
• Launch support, including catalogue and sales tools briefing and proofing, point of sale ticketing
• Monitoring swatch stock levels to meet demand, including ordering and managing supplier lead times
• Speedy resolution of product related quality issues for customers
• Raising sample and spare part orders, including liaising with all relevant internal and external departments
• Working with the Sales Team on custom orders weekly, including the creation of custom SKUs and Purchase Orders
• Managing the GlobeWest website including image displays, product display and landing pages, and insitu imagery
• Generating credit claim requests with suppliers and negotiate reimbursement
• Liaising day-to-day with international suppliers to ensure critical paths and timelines are met
• Ensuring that all internal and external email communication is responded to in 24-48 hours
• General administration duties for Product team

About You:

• A proven track record as a proactive assistant
• Highly organised, with a flexible 'Can Do' approach
• At least 3 years previous experience in product management is an advantage
• Demonstrated proficiency in excel (intermediate) and data entry
• Experience with Photoshop and Illustrator
• Experience with Power BI and NetSuite is an advantage
• Ability to work in fast paced, deadline driven environments
• Strong organisational and time management skills including solid attention to detail
• Proven analytical and problem-solving skills
• Experience managing multiple projects simultaneously and meeting tight deadlines
• Exceptional communication skills
• Knowledge of the furniture/interior design industry is preferable
• Bachelor’s degree in business, marketing, design or related field preferred
• Full Australian working rights required (no sponsorship available)

What Can GlobeWest Offer You:

• Appealing staff discount offered on beautiful product
• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program, Hybrid working model
• Regular business updates 
• Competitive remuneration offered commensurate with experience

GlobeWest is proud to be an Equal Employment Opportunity Employer. Direct candidates only. Must have the right to work in Australia.

• Morning & Afternoon Shifts available

6.30am to 2.35pm / 8.55am to 5.00pm

Established in 2004, GlobeWest is a rapidly growing furniture importer and wholesaler of distinctive furniture and homewares with a great working culture. GlobeWest has full-time positions available for energetic, mature minded individuals with previous warehouse and forklift experience.

Reporting to the Team Leader, duties will include but are not limited to:

• Pick and Packing
• Forklift operation
• Manual Handling
• Container loading and unloading
• General warehouse duties and housekeeping

• Availability to work early or afternoon shift (6.30am to 2.35pm/ 8.30am to 4.55pm
• Current Drivers licence and own transport
• Current Forklift licence with reach truck experience
• Recent, solid experience as a storeperson
• Physically fit and able to do physical work
• Reliable with a strong work ethic
• Excellent communication skills
• Understanding of safety and attention to detail
• Ability to work in a busy, changing environment
• Available to work overtime when required

Direct candidates only. Must have the right to work in Australia.