Job Details

Showroom Consultant - QLD

Are you passionate about sales while delivering a client centric experience striving for excellence? 

GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. We are focused on building a long term, sustainable business and achieving a leading position in the market. To support this growth, we are looking to appoint a Full-time Showroom Sales Consultant who will work collaboratively with internal and external stakeholders to achieve and exceed sales goals. 

The Role 

This exciting full-time opportunity (Monday-Friday) will support the Brisbane team as they continue to deliver exceptional furniture and homeware needs to clients Australia wide. If you are proactive and able to multi task you would be a suitable cultural fit for our Brisbane showroom. You will work with clients who are seeking expert advice on tailored solutions for homes and or projects. 

Key Requirements include: 

  • Maintain a high standard of showroom presentation that showcase our contemporary products 
  • Meet & greet clients that come into the showroom providing a professional sales experience 
  • Develop trust and deliver excellence in client service through the entire client service experience 
  • Being client centric you will walk the client through their options while understanding and meeting their needs 
  • Create amazing outcomes for clients with your design and creative flair delivering the best possible experience 
  • Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained 

About you:

  • Interior Design qualification is desirable
  • Have previous experience in a similar sales role (retail experience preferred)
  • Sales and results orientated with proven experience in meeting KPI’s
  • Have excellent communication skills and computer literacy 
  • Previous furniture industry experience is required 
  • Proactive and motivated. You are confident, have a flair for style and have excellent interpersonal skills 
  • You are able to create and deliver design advice & solutions 
  • Strong administrative and computer skills (MSWord, Outlook, Powerpoint and Excel)

What can GlobeWest Offer you

  • Appealing staff discount offered on beautiful product
  • Paid parental leave
  • Work for an amazing business with inspiring cross-functional teams and stakeholders
  • Open and Friendly culture with regular social activities 
  • Wellness Initiatives – flu shots, fresh fruit delivered on-site, service recognition awards 
  • Employee Assistance Program
  • Regular business updates from our Co-Founders and Senior Management Team 
  • Competitive remuneration offered commensurate with experience 
  • Ongoing training and development 
  • Employee referral programs - you can refer a friend and be rewarded

Direct candidates only. Must have the right to work in Australia

Please do not reapply if you have applied to previous roles

If this sounds like a role that would suit your style and background, please contact Jessica Rocke, Head of Sales, jessica.rocke@globewest.com.au

 

Accountant

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long-term, sustainable business and achieving a leading position in the market. To support this continued growth, we are looking to appoint an Accountant.

This newly created role will report to the Finance Manager supporting the Finance and Logistics team with the financial and supply chain operations of GlobeWest.

You will be involved in the various accounting, finance and logistics processes to achieve timely and accurate financial reporting as well as timely receipt of goods into the warehouses for distribution to GlobeWest customers. You will liaise with several internal and external stakeholders including auditors, suppliers, customers, customs brokers and container carriers as well as the finance team and other teams within GlobeWest.

Here’s what you will be doing if you decide to join

Financial

  • Balance Sheet Reconciliations
  • Prepayment & Accrual journal processing
  • BAS preparation and lodgment
  • Assisting with the monthly board package preparation
  • Assisting with monthly/annual budget setting and review
  • Reviewing General Ledger for accuracy
  • Assisting with Annual Audit
  • Supporting the Finance Manager on ad-hoc tasks & projects

Incoming Shipments

  • Costing of incoming shipments
  • Reconciling of overseas supplier invoices to PO’s
  • Managing of incoming containers and the ETA’s
  • Managing customs clearance status
  • Billing and approving supplier invoices for payment
  • Assisting with various regulatory requirements

About you

  • You will have an Accounting Degree
  • CPA preferred or in progress
  • Previous experience with NetSuite, SAP or large ERP system would be an advantage
  • At least 1-3 years’ accounting experience
  • A high level of computer literacy including expertise in MS Office Suite and analytics tools
  • Strong written and verbal communication skills with ability to present key information in a clear, concise manner
  • Experience working in a business dealing with products/sku’s would be an advantage
  • Strong attention to detail with the ability to problem solve
  • Strong relationship building skills with key stakeholders to support ideas and initiatives

What can GlobeWest offer you

  • Appealing staff discount offered on beautiful product
  • Paid parental leave
  • Paid volunteer leave to get involved with our charity partner
  • Work for an amazing business with inspiring cross-functional teams and stakeholders
  • Flexible working arrangement, understanding of work life balance 
  • Open and Friendly culture with regular social activities 
  • Wellness Initiatives – flu shots, fresh fruit delivered on-site, service recognition awards 
  • Employee Assistance Program
  • Regular business updates from our Co-Founders and Senior Management Team 
  • Competitive remuneration offered commensurate with experience 
  • Ongoing training and development 
  • Employee referral programs - you can refer a friend and be rewarded

Direct candidates only. Must have the right to work in Australia.

Please forward your updated CV to the Head of People and Culture, mariannes@globewest.com.au 

 

Marketing Campaign Manager

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market. To support our growth, we are looking to appoint a Marketing Campaign Manager.

Our Marketing Team plays a pivotal role in advocating for the GlobeWest brand, driving impactful initiatives to elevate brand awareness, support customer experience, enhance retention, and create new opportunities. If you would like to join a high performing marketing team and are a ‘stand out’ Marketing Campaign Manager, look no further.

Here’s what you will be doing if you decide to join

Reporting to the Head of Marketing, you will be based in Melbourne. The role will operate on a hybrid model, working three days in the office to ensure a high level of collaboration with internal and external teams to drive successful campaign outcomes. You will:

  • Develop and execute end-to-end targeted marketing campaigns across various channels to achieve business objectives.
  • Continuously monitor and analyse campaign performance metrics, making data-driven recommendations for optimisation
  • Conduct market research and analysis to identify trends, opportunities, and competitive threats
  • Lead cross-functional project teams, providing guidance, support, and feedback to ensure successful campaign execution
  • Monitor and report on campaign KPIs and metrics to stakeholders, providing insights and recommendations for future improvements
  • Utilise data analytics and metrics to track campaign performance, measure ROI, and make data-driven decisions for optimisation
  • Manage campaign budgets, timelines, and resources effectively to ensure on-time and within-budget delivery
  • Manage the strategic plan for influencers, collaborators and partners for brand enhancement

About you

  • Bachelor’s degree in Marketing, Communications, Business Administration, or related field. 
  • Proven experience in marketing campaign management, with a track record of successfully executing integrated marketing campaigns from concept to delivery.
  • Creative thinker with a data driven mindset
  • Excellent project management skills, with the ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Proficiency in marketing analytics tools (e.g., Google Analytics, Adobe Analytics) and CRM platforms) to track and measure campaign performance.
  • Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Strong leadership skills and ability to collaborate effectively across teams and departments.
  • Detail-oriented with a focus on delivering high-quality, impactful marketing campaigns.
  • Flexible and adaptable to change, with a proactive and results-driven attitude.
     

What can GlobeWest offer you

  • Appealing staff discount offered on beautiful product
  • Paid parental leave
  • Paid volunteer leave to get involved with our charity partner
  • Work for an amazing business with inspiring cross-functional teams and stakeholders
  • Flexible working arrangement, understanding of work life balance 
  • Open and Friendly culture with regular social activities 
  • Wellness Initiatives – flu shots, fresh fruit delivered on-site, service recognition awards 
  • Employee Assistance Program
  • Regular business updates from our Co-Founders and Senior Management Team 
  • Competitive remuneration offered commensurate with experience 
  • Ongoing training and development 
  • Employee referral programs - you can refer a friend and be rewarded

Direct candidates only. Must have the right to work in Australia.

Please forward your updated CV to the Head of People and Culture, mariannes@globewest.com.au 

 

Business Development Manager (BDM) - QLD

Brisbane Business Development Manager (BDM)

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

 

To support our growth plans, we are looking to appoint a Business Development Manager in QLD.

This role will work collaboratively with the state team, working closely with internal and external stakeholders to achieve and exceed sales and profitability goals.

 

About the role

The BDM in Brisbane will report to the QLD State Manage. This is a critical role in helping us achieve our state sales targets. You will have a focus on Customer Relationship Management with the view of building, maintaining and extending relationships based on mutual, long-term objectives. You’ll be a self-starter, have a passion for design and furniture who can readily create rapport with people at all levels whilst keeping sight of the bigger picture.

 

Key areas of responsibility will include:

Business Development & Client Relationships

Identify and gain new business through a sustained program of cold calling and follow up of referrals/leads and keeping abreast of competitor’s sales strategies.

  • Establish and maintain call cycle to ensure regular contact with clients
  • Proactively seek new business by utilising the GlobeWest database and industry networking
  • Revitalise inactive customers and reintroduce GlobeWest as a key furniture supplier
  • Meets (exceeds) assigned budgets for sales volume and profitability
  • Work with State Manager and Head of Sales to set sales goals within categories and establish strategies that will achieve these goals
  • Identify market opportunities and set goals within categories and establish strategies that will achieve these goals
  • Proactively assesses, clarifies, and validates Clients needs on an ongoing basis and can determine present and future needs and propose suitable products to maintain and grow revenue for the Company.
  • Leads solutions-based efforts that best address Client’s needs, while coordinating the involvement of all necessary resources.
  • Ensure warranties are dealt with and resolved promptly.
  • Negotiate price and volume discounts, where applicable, in accordance with the GlobeWest guidelines.
  • Conduct product demonstrations as required.
  • Develop and maintain sales materials and current product knowledge.

Showroom

  • Participate in Showroom Events
  • Utilise the showroom for new business meetings

Reporting

  • Prepare a variety of status reports - including activity, closings, follow-up and adherence to goals
  • Maintain weekly reporting
  • Make recommendations to help improve performance

About you

Ideally you will have 5-7 years previous experience as a Business Development Manager gained in a rapidly growing SME with a tertiary business qualification. Extensive commercial sales experience with strong commercial acumen and the ability to interpret sales data are essential. You will have a flair for design and an appreciation for beautiful furniture. Your excellent written and verbal communication will enable you to work effectively with diverse segments of the business’s clientele. A proven track record of business growth and profitability will be essential to your success in this role. You must be a team player, able to support and work with the State team as required. Strong computer skills including (MS Word, Excel, PowerPoint and Outlook are essential).

What can GlobeWest Offer you

  • Work for an amazing business with inspiring cross-functional teams and stakeholders
  • Open and Friendly culture with regular social activities
  • Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program
  • Regular business updates from our Co-Founders and Senior Management Team
  • Competitive remuneration offered commensurate with experience
  • Appealing staff discount offered on beautiful product

Direct candidates only. Must have the right to work in Australia.

Please forward your updated CV to the Head of People and Culture, mariannes@globewest.com.au 

 

Business Development Manager (BDM) - NSW

NSW Business Development Manager (BDM)

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

 

To support our growth plans, we are looking to appoint a Business Development Manager in NSW.

This role will work collaboratively with the state team, working closely with internal and external stakeholders to achieve and exceed sales and profitability goals.

 

About the role

The BDM in NSW will report to the NSW State Manage. This is a critical role in helping us achieve our state sales targets. You will have a focus on Customer Relationship Management with the view of building, maintaining and extending relationships based on mutual, long-term objectives. You’ll be a self-starter, have a passion for design and furniture who can readily create rapport with people at all levels whilst keeping sight of the bigger picture.

 

Key areas of responsibility will include:

Business Development & Client Relationships

Identify and gain new business through a sustained program of cold calling and follow up of referrals/leads and keeping abreast of competitor’s sales strategies.

  • Establish and maintain call cycle to ensure regular contact with clients
  • Proactively seek new business by utilising the GlobeWest database and industry networking
  • Revitalise inactive customers and reintroduce GlobeWest as a key furniture supplier
  • Meets (exceeds) assigned budgets for sales volume and profitability
  • Work with State Manager and Head of Sales to set sales goals within categories and establish strategies that will achieve these goals
  • Identify market opportunities and set goals within categories and establish strategies that will achieve these goals
  • Proactively assesses, clarifies, and validates Clients needs on an ongoing basis and can determine present and future needs and propose suitable products to maintain and grow revenue for the Company.
  • Leads solutions-based efforts that best address Client’s needs, while coordinating the involvement of all necessary resources.
  • Ensure warranties are dealt with and resolved promptly.
  • Negotiate price and volume discounts, where applicable, in accordance with the GlobeWest guidelines.
  • Conduct product demonstrations as required.
  • Develop and maintain sales materials and current product knowledge.

Showroom

  • Participate in Showroom Events
  • Utilise the showroom for new business meetings

Reporting

  • Prepare a variety of status reports - including activity, closings, follow-up and adherence to goals
  • Maintain weekly reporting
  • Make recommendations to help improve performance

About you

Ideally you will have 5-7 years previous experience as a Business Development Manager gained in a rapidly growing SME with a tertiary business qualification. Extensive commercial sales experience with strong commercial acumen and the ability to interpret sales data are essential. You will have a flair for design and an appreciation for beautiful furniture. Your excellent written and verbal communication will enable you to work effectively with diverse segments of the business’s clientele. A proven track record of business growth and profitability will be essential to your success in this role. You must be a team player, able to support and work with the State team as required. Strong computer skills including (MS Word, Excel, PowerPoint and Outlook are essential).

What can GlobeWest Offer you

  • Work for an amazing business with inspiring cross-functional teams and stakeholders
  • Open and Friendly culture with regular social activities
  • Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program
  • Regular business updates from our Co-Founders and Senior Management Team
  • Competitive remuneration offered commensurate with experience
  • Appealing staff discount offered on beautiful product

Direct candidates only. Must have the right to work in Australia.

Please forward your updated CV to the Head of People and Culture, mariannes@globewest.com.au 

 

Customer Service Sales Administrator

Great team culture and work environment

  • End-to-end inbound customer service offering lots of  variety
  • Innovative, Springvale based company offering scope for training & development

Established in 2004, GlobeWest is at the forefront of designing, importing, and wholesaling beautiful and 'on trend' contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

An exciting full time opportunity is available for a bright and enthusiastic individual to join our team and make a difference. Reporting to the Head of Customer Serive and Sales Admin and working within a dedicated supportive team, your role will be varied, taking responsibility for national orders from placement to completion.

As a member of this collaborative team you will be processing and managing a large volume of unique orders from a variety of clients covering a range of products. Your role will be a mix between customer service and administration as you respond to a range of queries from the very simple, to relatively complex whilst providing the highest levels of customer service.

 

Some of your key responsibilities will include:

  • Processing and management of new sales orders.
  • Managing stock on hand allocation to achieve KPIs and finalise orders for customers ASAP.
  • Responding to customers’ queries on how to purchase, product information and stock availability.
  • Responding to customer queries on LiveChat
  • Providing customers with quotes for items and freight and offering alternate items as required.
  • Assist wherever possible in securing and preserving sales.
  • Develop, build and maintain relationships with internal and external stakeholders ensuring GlobeWest's reputation is of utmost importance.  

 

To be successful in this role you will need

  • Commitment to excellence in customer service combined with strong administration skills.
  • You will have proven experience in customer service experience using a CRM/ERP system, preferably Netsuite.
  • You will bring with you excellent computer skills, a positive, energetic approach with strong attention to detail and can work in a fast paced, high volume environment.
  • If you have a passion for customer service, are a team player and have highly developed professional verbal and written communication skills, we would love to hear from you.

 

What can GlobeWest offer you

  • Work for an amazing business with inspiring cross-functional teams and stakeholders
  • Open and Friendly culture with regular social activities
  • Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program
  • Regular business updates from our Co-Founders and Senior Management Team 
  • Competitive remuneration offered commensurate with experience
  • Appealing staff discount offered on beautiful product 
  • Hybrid working arrangements

Direct candidates only. Must have the right to work in Australia.

Please forward your updated CV to the Head of People and Culture, mariannes@globewest.com.au 

 

Team Leader

  • Morning Shift 6.30am-2.35pm
  • Afternoon Shift 8.55am-5.00pm

Established in 2004, GlobeWest is a rapidly growing furniture importer and wholesaler of distinctive furniture and homewares with a great working culture. GlobeWest has full-time positions available for energetic, mature minded individuals with previous warehouse and forklift experience.

The primary responsibility of a Team Leader is to ensure the constant, smooth and efficient operation of the Warehouse to achieve budget, service levels and organisational KPI’s.  This is a 'hands on' role (you are part of the team and will physically work with your team to ensure all tasks are completed on time). You will motivate employees and monitor  performance. You will  ensure the team complies with legislation, company policies and provides a high level of service at all times.

  • Reporting to the Senior Team Leader your duties will include but not be limited to:
  • Physically working with your team to ensure all duties are accomplished
  • Ability to work morning or afternoon shift
  • Ensuring the efficient loading, unloading and accurate put away of goods.
  • Physically support your team by loading and unloading and accurate put away of goods
  • Planning and organising warehouse activities and delegating appropriate tasks to ensure maximum efficiency.
  • Directing the driver to place the container to the correct dock
  • Managing the efficiency and productivity of staff unloading the container
  • General warehouse duties and housekeeping
  • Identifying incorrect codes and quantity markings on cartons and correct where required. Product is to be palletised correctly with like product and stacked safely on the pallets for storage
  • Ensure all orders to be despatched the following day are completed and checked.

The successful applicant must have the following:

  • Current Drivers licence and own transport
  • Previous experience in a team leader role
  • Current Forklift licence with reach truck experience
  • Physically fit and able to do physical work
  • Worked within a computer based warehouse management system (WMS)
  • Reliable with a strong work ethic
  • Excellent communication skills
  • Understanding of safety and attention to detail
  • Ability to work in a busy, changing environment
  • Available to work overtime when required

This role will suit someone looking for physical work and wishing to join a busy warehouse team. Normal working hours are Monday to Friday with overtime according to workload.

Please forward your updated CV to the Head of People and Culture, mariannes@globewest.com.au 

 

Warehouse Storeperson - VIC

  • Morning & Afternoon Shifts available

6.30am to 2.35pm / 8.55am to 5.00pm

Established in 2004, GlobeWest is a rapidly growing furniture importer and wholesaler of distinctive furniture and homewares with a great working culture. GlobeWest has full-time positions available for energetic, mature minded individuals with previous warehouse and forklift experience.

Reporting to the Team Leader, duties will include but are not limited to:

  • Pick and Packing
  • Forklift operation
  • Manual Handling
  • Container loading and unloading
  • General warehouse duties and housekeeping

The successful applicant must have the following:

  • Availability to work early or afternoon shift (6.30am to 2.35pm/ 8.30am to 4.55pm
  • Current Drivers licence and own transport
  • Current Forklift licence with reach truck experience
  • Recent, solid experience as a storeperson
  • Physically fit and able to do physical work
  • Reliable with a strong work ethic
  • Excellent communication skills
  • Understanding of safety and attention to detail
  • Ability to work in a busy, changing environment
  • Available to work overtime when required

This role will suit someone wishing to join a busy warehouse team who is physically fit and able to do physical work. Normal working hours are Monday to Friday with overtime according to workload.

Direct candidates only. Must have the right to work in Australia.

If this sounds like a role that would suit your style and background, please contact Marianne Stamatakis, People and Culture Manager at mariannes@globewest.com.au