Help Centre

Our products are designed to bring you joy. Please reach out to us with any questions or comments that we can help with.Test QA block id = help-center-article-header

Can I collect from your Melbourne warehouse?

Yes, you can request to collect from our Springvale warehouse. We do require 24 hours’ notification prior to collection to allow the warehouse time to pick the order. It is important that payment has been made and confirmation thereof forwarded to the Finance Team and your Sales Administration Team as they need to instruct warehouse to pick the order and have it ready for your collection.
Our warehouse is open between 7.30am & 4.30pm Monday – Friday
Proof of payment is required prior to collection, please present your Order Confirmation(s) at the warehouse office: Unit 2, 20-22 Parsons Avenue, Springvale as this reference will assist them in identifying which order(s) are to be collected.

Contact Us

We’d love to help you! Visit us or contact your local GlobeWest team if you have any enquiries. We also welcome your feedback to assist with our continued improvement. 

Talk to us on Live Chat

We are available via Live Chat to help with your query from Monday - Friday, 9am-5pm AEST.