Careers

We currently have 2 exciting opportunities to join our Melbourne Head Office & Melbourne Outlet teams.

Please note only shortlisted applicants will be contacted.   

 

Casual Retail Assistant - Melbourne Outlet

Are you passionate about sales while delivering a client centric experience striving for excellence?

GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. We have sinced opened a Clearance Outlet for seconds, samples, returns and ex-showroom stock.  

The Role  

This casual opportunity is based at Springvale and you will be responsible for the customer service and sales of both general public and our design professionals who shop in our outlet store.

Key Requirements Include: 

  • Meet & greet customers that come into the outlet providing a professional sales experience
  • Develop trust and deliver excellence in client service through the entire client service experience
  • Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained
  • Provide Excellent Customer Service
  • Assisting with online orders, stock replenishment
  • Assist the manager with the day to day operation of the store
  • Maintain spectacular visual merchandising and store presentation standards
  • Assist with achieving store budgets
  • Work with warehouse staff to ensure timely customer delivery

Skills & Experience 

  • Previous experience in a retail environment
  • Someone who has a passion for customer service and working in a sales environment
  • The ability to work well in a fast-paced team environment
  • Strong Interpersonal and communication skills
  • Honesty and reliability
  • Experience with stock handling and merchandising
  • Our ideal candidate will be self-motivated, a team player and willing to provide support in all facets of the role.
  • Furniture products and technical knowledge would be an advantage
  • Proficient in Microsoft Office applications (incl. MS Word, Excel, PowerPoint and Outlook)
  • Previous experience in merchandising
  • Must be available to work Saturdays

Benefits for you 

  • Positive company culture and team focus
  • Competitive remuneration will be offered commensurate with experience
  • Appealing staff discount offered on beautiful product

Only shortlisted candidates will be contacted.

If this sounds like a role that would suit your style and background please apply.

 

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Customer Service Sales Administrator

  • Great team culture and work environment
  • End-to-end inbound customer service offering lots of variety 
  • Innovative, Springvale based company offering scope for training and development 

Our Company 

Established in 2004, GlobeWest is at the forefront of designing, importing, and wholesaling beautiful and 'on trend' contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

The Role  

An exciting opportunity is available for a bright and enthusiastic individual to join our team and make a differenceReporting to the Customer Service Sales Administration Manager and working within a dedicated supportive team, your role will be varied, taking responsibility for national orders from placement to completion.

This position is available as a direct result of internal promotion.

As a member of this collaborative team you will be processing and managing a large volume of unique orders from a variety of clients covering a range of products. Your role will be a mix between customer service and administration as you respond to a range of queries from the very simple, to relatively complex whilst providing the highest levels of customer service.

Some of your key responsibilities will include: 

  • Processing and management of new sales orders.
  • Managing stock on hand allocation to achieve KPIs and finalise orders for customers ASAP.
  • Responding to customers’ queries on how to purchase, product information and stock availability.
  • Providing customers with quotes for items and freight and offering alternate items as required.
  • Assist wherever possible in securing and preserving sales.
  • Develop, build and maintain relationships with internal and external stakeholders ensuring GlobeWest's reputation is of utmost importance.  

Skills & Experience 

To be successful in this role you will need a commitment to excellence in customer service combined with strong administration skills. You will have proven experience in customer service experience using a CRM/ERP system, preferably Netsuite. You will bring with you excellent computer skills, a positive, energetic approach with strong attention to detail and can work in a fast paced, high volume environment.

If you have a passion for customer service, are a team player and have highly developed professional verbal and written communication skills, we would love to hear from you.

In return for your hard work, you will receive ongoing training & support, a competitive salary package, numerous company benefits and genuine long-term career progression opportunities!

 

Direct candidates only. Must have the right to work in Australia

If this sounds like a role that would suit your style and background please apply.

 

APPLY NOW

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Register your interest

Nothing suitable but still interested in a career at GlobeWest? Send us an enquiry and we’ll get in touch if something comes up.