Careers

We currently have 8 exciting opportunities to join our Head Office/VIC, Sydney teams!

For the Business Development Manager position please send any enquiries or applications to Marianne Stamatakis at mariannes@globewest.com.au 

For all other enquiries and applications please send to Sharon Marlow via:

Morgan Consulting Level 5, 356 Collins Street, Melbourne VIC, 3000

Submit applications via: smarlow@morganconsulting.com.au 

 

Business Development Manager Customer Service Sales Administrator Inventory Controller

Accounts Receivable Customer Services/ After Sales/ Warranty Claims

Business Development Manager

We have an opportunity for a Business Development Manager based in Sydney. 

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market. To support this growth we are looking to appoint a Business Development Manager in both Sydney and Brisbane. This role will work collaboratively with both internal and external stakeholders to achieve and exceed the sales and profitability goals.

The Role:

The Business Development Manager role will form part of the State team it is working with. You will have a focus on Customer Relationship Management with the view of building, maintaining and extending relationships based on mutual, long-term objectives. Key areas of responsibility will include:

  • identifying and gaining new business
  • establishing and maintaining call cycles with clients
  • using your existing network to promote the brand and it's products and represent the brand at national and state levels  

The Ideal Candidate 

Candidates should have previous experience as a Business Development Manager gained in a rapidly growing SME with a tertiary business qualification. Strong commercial acumen with the ability to interpret sales data is essential as are excellent written and verbal communication which will enable you to work effectively with diverse segments of the business's clientele. A proven track record of business growth and profitability will be essential to your success in this role. 

Job benefits and perks 

Competitive remuneration will be offered commensurate with experience. 

If this sounds like a role that would suit your style and background, please contact Marianne Stamatakis, People & Culture.  

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Customer Service Sales Administrator

We currently have 3 available positions for Sales Administrator roles at Head Office in Melbourne. 

This is a perfect opportunity to showcase your end-to-end customer service skills in this product based role and make a difference 

  • Great team culture and work environment 
  • Innovative Company offering scope for development 
  • End-to-end inbound customer service offering lots of variety 

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

Reporting to the Customer Service Sales Administration Manager and working within a dedicated supportive team, your role will be varied taking responsibility for national orders from placement to completion.

Some of the key responsibilities will include: 

  • Handling and resolving customer enquiries
  • Processing and management of orders
  • Assisting in managing stock availability 
  • Entering quotes and stock check assistance 
  • Managing payment and converting item fulfillments 
  • Develop, build and maintain relationships with internal and external stakeholders ensuring GlobeWest's reputation is of utmost importance. 

Skills and experience 

To be successful in this role you will need a commitment to excellence in customer service combined with strong administration skills. You will have proven experience in end to end product based customer service experience using an ERP system, preferably Netsuite. You will bring with you excellent computer skills, a positive, energetic approach with strong attention to detail and can work in a fast paced, high volume environment.

GlobeWest will offer you a creative and friendly team with support and lots of opportunity for growth. If this sounds like it's the job for you, we would love to receive your application.

Applications can be sent to Sharon Marlow, G.M-South East, Morgan Consulting.

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Inventory Controller

About the business and the role 

A leading supplier to the Australian Interiors Industry since 2004, Melbourne furniture brand GlobeWest creates distinctive furniture and homewares for beautiful spaces.

"We truly believe that great designs transform your everyday.

With progression at our core and inspired by uniquely Australian living, we embrace colour, texture and form to deliver design diversity."

Join our Warehouse team in this newly created role, reporting directly to the Warehouse Manager.

Job tasks and responsibilities 

  • Overall responsibility for the accuracy and integrity of stock in the main warehouse
  • Timely and accurate booking of all incoming container stock into the Netsuite Warehouse Management System (WMS), documenting discrepancies, adjusting WMS and facilitiating lodgement of claims with suppliers by Procurement Manager and Finance Team as required 
  • Processing of internal stock transfers within the various warehouses 
  • Periodic and/or Cycle counts including investigating and accounting for stock discrepancies 
  • Management of all stocktake requests and communicating the results in a timely manner 
  • Investigating stock-discrepancies and processing stock adjustments within WMS
  • Following up on timely return of consignment stock and return via carriers 
  • In consultation with the Warehouse Manager, management of the efficient and effective utilisation of Warehouse space
  • Back up responsibility for the Despatch and QC Controller as well as the Despatch and Stock Controller 
  • Supervision of the Floor Supervisor 

Skills and experience 

  • A minimum of 3 years inventory controller experience in a simliar roles (not 3PL)
  • Strong WMS experience and computer skills
  • Proven periodic and cyclical stocktake experience
  • Furniture warehouse experience a bonus but not essential
  • Strong team focus and people skills as this role interacts with many other teams within GlobeWest
  • Well-developed communication skills
  • Attention to detail and deadline orientated

Job benefits and perks 

  • This is a permanent full time salaried role working Monday to Friday 8.30am - 5pm 
  • A company that values its staff
  • Growing company 
  • Great team environment 
  • Free onsite parking 
  • Close to M1

GlobeWest will offer you a creative and friendly team with support and lots of opportunity for growth. If this sounds like it's the job for you, we would love to receive your application.

Applications can be sent to Sharon Marlow, G.M-South East, Morgan Consulting.

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Accounts Recievable 

If you have a passion for interiors and a strong customer focus, then GlobeWest has a wonderful opportunity for you! You will be able to combine your accounting qualifications with your passion for providing exceptional customer service.

  • Combine your passion for homewares, with your accounting qualification & csutomer focus
  • Work in a beautiful environment
  • Amazing culture/ young, dynamic team

Situated at Head Office, within the Finance Department, you will be responsible for Financial transactions related to Accounts Receivable, including the processing and reconciliation of all customer receipts and generation of invoices and credits.

This is an end to end Accounts Receivable role so you will have responsibility for the ledger in terms of generating invoices, answering accounts queries, carrying out trade references as well as processing journals, bank reconciliations and following up overdue accounts.

Skills and experience 

  • Bachelor of Business or equivalent TAFE Qualification 
  • Minimum 1year Accounts Reveivable or like experience 
  • Advanced Excel Skills
  • Excellent time management 
  • Ability to work in a fast-paced environment
If you thrive in a fast-paced environment, and want to grow with a fabulous Australian owned and operated business, please send your application including a cover letter, CV and a transcript of your results to Sharon Marlow, Morgan Consulting.  
 

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Customer Service/ After Sales/ Warranty Claims 

About the business and the role 

A leading supplier to the interiors industry since 2004, GlobeWest works with designers, property stylists, developers and boutique retailers to provide beautiful and distinctive residential and commercial furnishing solutions.

This role is a fast- paced role for a detail focussed administrator with prior product claims and after sales support experience. 

Job tasks anad responsibilities 

Some of your key accountabilities will include:

  • Supporting our trade and wholesale customers with after sales enquiries including product quality issues and spare parts requirements 
  • Providing industry leading customer service to maintain GlobeWest's positions as supplier of choice to the interiors industry 
  • Answering queries regarding product faults by email or phone call
  • Processing customer credits and claims including warranty's 
  • Ensuring any query is appropriately documented and escalated if necessary 
  • Flagging potential quality issues with Suppliers, Quality control team and Product Management 
  • Manage, review anad report on warranty claims 
  • Lodging and resolving claims with suppliers 
  • Assisting with any adhoc duties as required 

Skills and experience 

To secure this role the ideal candidate will have: 

  • First and foremost, you will have the kind of personality who genuinely loves solving a problem - you have a natural way with customers and get great satisfaction out of troubleshooting in order to resolve the issue 
  • Brilliant communication and admnistration skills - let's be honest, for the most part the calls you receive are from customers who are having issues so it's vital you can pacify the customer in a manner that is friendly and approachable
  • Experience within a similar position where you have worked in after sales
  • An excellent work ethic - you follow things through and ensure that relevant information is always logged
  • The ability to engage internal stakeholders and build strong relationships - you all need to work together to ensure customer satisfaction and you strongly believe that any negative can have a positive outcome 
  • Hopefully you don't have to give heaps of notice and you can join sooner, rather than later as it is pretty busy  

Job Benefits and Perks

You may be in a similar role and have been looking for the same kind of work closer to home or you work in an environment that isn't the best, although you enjoy what you do.

You will enjoy:

  • A market rate salary package
  • Excellent staff discount
  • A great team environment
  • Free on site parking
  • Smar casual dress code

If you think you have the skillset to join this great company, who employs around 35 people in the Melbourne office please forward a covering letter, together with your CV to Sharon Marlow, via the link on this page.

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Register your interest

Nothing suitable but still interested in a career at GlobeWest? Send us an enquiry and we’ll get in touch if something comes up.