After Sales Enquiries

In the unfortunate case that your goods are damaged on arrival or a spare part is missing:
 
General Public
Please contact the place / person you purchased it through in the first instance.
Some small spare parts are available to purchase directly. Contact claims@globewest.com.au
 
Trade
Please contact claims@globewest.com.au with the following:
1. Invoice number
2. Photographs
3. A brief description of the issue
 
More information on the damages and returns process is available via our Terms & Conditions and in our FAQ’s